Maricopa County Assessor

Reviews

• ★ ☆ ☆ ☆ ☆
  Only giving a 1 star as I can't give no stars or a half star. I guess I shouldn't be surprised as it is a government run facility, but the call center employees are extremely rude, I couldn't even finish one sentence without the person cutting me off and talking over me. When you are just trying to shut someone up and you're talking over them, you're not really listening to the person speak or their issue, you're just trying to shut them up. This is what this person did as I tried to explain to them that there was an over payment due to a refinance, and both the old lender and the new title company paid the taxes and I would like the refund. I told them I have 4 kids, and could really use the money. Their response, basically put it back on the title company and say that they had not received any communication from the title company. The title company did try to get a hold of them twice and they were ignored. Then they proceeded to tell me an email address that the title company could use to request the refund, but they were not able to give me the email address. Why in the hell would you even tell me that then?! I am following up AGAIN with the title company, but it seems the same, government does not want to let you have the money that is rightfully yours. Get some better qualified people in their that ACTUALLY care to ehlp and do their jobs efficiently, rather than deliver POOR service and have a rude attitude and not let you talk.
  By Jared Haldane, February 17, 2018

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